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Damascus Auto Repair

Mon - Fri: 7:00 AM - 4:00 PM
5

Excellent communication and extremely knowledgeable transmission team. Glad I took my C-6 here!

Thank you Kevin for trusting Trouts Automotive Services with your C-6 transmission. Our team takes pride in providing excellent communication and knowledge to ensure your satisfaction. If you have any questions or need further assistance, please feel free to reach us at (301) 414-0044.

- Trouts Automotive Services
5

Very professional service, felt appreciated as a customer. Will be back again

"Thank you so much for the kind words! We're thrilled to hear you had a great experience and felt valued. We can’t wait to welcome you back next time!"

- Trouts Automotive Services
5

Wow! First time at this shop and they were very accommodating since there was a small issue with my appointment. I was given a ride back to my house and the owner was very very nice. They promptly performed the alignment on my car. Once done, they called me to let me know it was ready for pick up. It took me a couple hours to get there but in the meantime, I received a couple extra calls because the top of my car was down and they were concerned that it could have gotten rained on. Over all a very good experience with this shop and the owner.

Thank you so much for sharing your experience! We’re so glad to hear that despite the small hiccup with your appointment, everything turned out well and that you felt taken care of. We always aim to go the extra mile to ensure our customers are comfortable and informed. It’s great that our team could make things easier for you with the ride and extra checks on your car’s condition. We really appreciate your feedback and hope to see you again soon!

- Trouts Automotive Services
5

Honesty and genuine care for their customer is what Trout's automotive is all about and my recent service appointment is proof of that. I took my vehicle in for its regular oil change and ask them to replace my brakes as someone I work with advised it "was needed". After a complete inspection of the brakes & system I was given the good news that my brakes were fine and did not need to be replaced and Tasha advised the timetable when it would need to be done so I could plan ahead. The fact that they didn't do work that was asked about but wasn't needed, and were upfront about it, speaks volumes about the truthfulness and honesty you can count on. I won't take my vehicle and place else and will say without a doubt, Trout's is the only place to take your vehicle for service!! As a "70 Plus Senior" it is comforting to know how trustworthy Trout's is and they will not take advantage of you!

Hi Cathie! Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience at Trouts Automotive. We take pride in our honest and transparent approach. It's great to know that you found our team trustworthy and that we met your expectations. We look forward to helping you with all your future automotive needs. If you have any questions or concerns, don't hesitate to give us a call at (301) 414-0044.

- Trouts Automotive Services
5

They never let me down! I trust them and am confident in their work. Love the new counter and waiting area.

Liz, thank you for such a nice review. We are excited about our new waiting area. We strive to continue to improve and do our best for our customers. Look forward to continuing to provide you top notch car repair.

- Trouts Automotive Services
4

Fast and friendly service. Not the cheapest, but had my vehicle ready on time.

"Thank you for your feedback! We're glad to hear you were happy with the service and that we got your vehicle ready on time. We always aim to provide quality and reliability. Looking forward to serving you again!"

- Trouts Automotive Services
5

Able to drop off my truck at my convenience work done in a timely way truck runs fine

Thank you Bill! We're glad to hear that you had a great experience with us at Trouts Automotive Services! If you need anything in the future, just give us a call at (301) 414-0044!

- Trouts Automotive Services
1

Avoid coming here. I had an appt at 7am for a state inspection and the owner of the store was rude when I wanted to pick up my car as they rushed to get my truck inspected. She slammed my key to her counter and said “ your vehicle failed” , just because i wanted to pick up my truck, because i waited all day. And I have the app when it shows when they started the work. Unacceptable . I will report to state police for purposely failing me, because I had patiently waited all day for this inspection.

Sorry for your unacceptable service. You had an appointment for the day. Yes, you dropped off at 7am, as our operating hours are from 7am-4pm, and I told you I would do my best to have it done by lunch. As this wasn't scheduled as a wait appointment, it was scheduled as a drop for the day. I also called you around 8am and asked if you wanted to continue your appt as the tint was to dark, that I noticed getting your vehicle checked in our system for the day. You said to proceed with inspection. We do our best to get everyone done and completed in a timely manner. Again, sorry your expectations weren't met.

- Trouts Automotive Services
5

Fast service! Great job installing recovery points on my 2024 Toyota TRD 4Runner.

Greg, thank you for trusting Trouts Automotive Services with your Toyota TRD 4Runner. We're glad to hear that you had a great experience with our team and that you were pleased with our fast service. If you have any other automotive needs in the future, don't hesitate to reach out. Call us at (301) 414-0044.

- Trouts Automotive Services
5

They provide excellent and on-time service for my car. Really nice people that are so easy to work with.

Thank you for your kind words! We are happy to hear about your positive experience with us. Our team at Trouts Automotive Services takes great pride in providing excellent and timely service. Feel free to reach out to us at (301) 414-0044 if you need anything in the future.

- Trouts Automotive Services
Trouts Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Trouts Automotive Services (301) 414-0044 if you have any issues in accessing any area of our website.